PRIVACY POLICY GRADING SYSTEM

Privacy Policy of Rivercity Internet Group LLC DBA PPGS™

1. Introduction

Rivercity Internet Group LLC DBA PPGS™ (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your personal data.

2. Information We Collect

We collect various types of personal information, including: a. Personal identification information: Name, phone number, email address, and mailing address. b. Account and authentication data: Username, password, security questions, and answers. c. Financial information: Credit card details, bank account details, billing address, and transaction history. d. Employment and education information: Employer and job title. e. Technical information: IP address, device information, browser type and version, cookies, log files, location data (GPS, Wi-Fi, IP-based). f. Usage data: Search queries, pages viewed, time spent on pages, and referral URLs. g. Communication data: Email correspondence, chat logs, customer support inquiries, survey responses, reviews, and testimonials. h. Social media data: Social media profile information.

3. How We Collect Information

We collect information through various methods: a. Directly from the user: Account registration, contact forms, surveys, customer support inquiries, email correspondence, phone calls, and in-person interactions. b. Automatically through technology: Cookies, log files, and analytics tools (e.g., Google Analytics). c. From third-party sources: Social media platforms, data brokers, publicly available sources, partners, and affiliates. d. User-generated content: Reviews, testimonials, forum posts, blog comments, and social media interactions. e. In-store or offline data collection: On-site check-in for building access.

4. How We Use Your Information

We use your personal information for the following primary purposes: a. To support clients and provide services, such as writing privacy policy reviews and maintaining billing and account information. b. For secondary purposes, such as marketing our internal products or partner products. c. In some cases, we may use your information for automated decision-making or profiling, such as entering you into a sequence based on a form you filled out requesting information.

5. User Control Over Personal Information

Users can access, modify, or delete their personal information by emailing [email protected]. However, we do not currently offer options for users to opt-out of certain data collection and sharing practices or provide additional privacy controls.

6. Third-party Sharing

We do not share users’ personal information with any third parties.

7. Security Measures

We have implemented various security measures to protect your personal information, including: a. Encrypting data during transmission (SSL, TLS) and at rest (file level, database level). b. Using strong, unique passwords for all accounts and implementing multi-factor authentication. c. Limiting access to personal data on a need-to-know basis and regularly reviewing and updating access permissions. d. Using firewalls, regularly updating and patching network devices and software, and monitoring network traffic for suspicious activity. e. Employing virtual private networks (VPNs) for remote access and regularly updating and patching software applications. f. Performing vulnerability assessments and penetration testing, and following secure disposal procedures for physical media. g. Regularly training employees on privacy and security best practices, updating training to address emerging threats, and developing a comprehensive incident response plan. h. Reviewing and auditing vendor security practices, implementing intrusion detection and prevention systems, minimizing the collection and retention of personal data, and implementing privacy-enhancing technologies.

8. Data Retention and Disposal

We retain users’ personal information for as long as necessary or until requested for deletion. Upon request, we securely dispose of personal information using disk duplication techniques.

9. Notification of Changes

We notify users of significant changes to our privacy practices through email, website updates, or mail, if specified in the client’s contract. We currently do not have a history of notifying users about past privacy policy changes.

10. International Data Transfers

We do not transfer users’ personal information to other countries.

11. Compliance with Privacy Laws and Regulations

Our company is subject to privacy laws and regulations such as HIPAA. We take measures to ensure compliance with these laws and regulations while handling personal data. Please note that while we have drafted this privacy policy to reflect our practices, it is essential to consult with your legal team before publishing it to ensure compliance with applicable laws and regulations.